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Care Guide

  • The Hush Mattress™
  • The Loft Mattress™
  • The Solid Wood Bed™
  • The Hydraulic Storage Bed™
  • The OnePillow™
  • The Miracle Pillow™
  • The Loft Pillow™
  • The Egyptian Cotton Hotel Sheets™
  • The All-Season Duvet™
  • The Waterproof Mattress Protector™
  • The Waterproof Pillow Protector™
  • The Luxury Hotel Towel™

The Hush Mattress™ (11")

We recommend that you rotate your mattress once every 3 months. Mattress tags on the head and foot of your mattress can assist you in identifying which direction to rotate the mattress.

Treat stains as soon as possible, before they set in. If you can treat the stain while it's wet, it will come out more easily. To spot treat, dampen the area and rub in a small amount of mild detergent. Then rinse the area until the suds are gone and let it fully dry before using again. You may want to test the treatment in an inconspicuous area to make sure it doesn't leave a ring.

Do:
· Protect it with a waterproof mattress protector and bed sheets
· Vacuum your mattress and bed occasionally  to remove dust
· Let it breathe. If you detect an odor, leave your mattress uncovered and well ventilated.
· Use your mattress handles -- that's why they're there!
· Lay it flat when transporting or storing (not on its side)

Don't:
· Allow your mattress to get wet
· Use dry cleaning fluid
· Smoke in bed or place your mattress near an open flame
· Allow children to jump on your mattress
· Flip your mattress -- it should be rotated, not flipped

The Loft Mattress™ (6")

With your new Loft Mattress, you may Choose-Your-Firmness. The white side is rated medium firm (or 6.5 out of 10), and the grey side is rated firm (or 8.5 out of 10). Please choose your favorite firmness level by flipping your preferred side facing up.

In addition to flipping your mattress to your preferred firmness level, we also recommend that you rotate your mattress once every 3 months. Rotating your mattress periodically will assist in ensuring your mattress is exposed to even wear and tear over time, which will increase the lifespan of your mattress.

Treat stains as soon as possible, before they set in. If you can treat the stain while it's wet, it will come out more easily. To spot treat, dampen the area and rub in a small amount of mild detergent. Then rinse the area until the suds are gone and let it fully dry before using again. You may want to test the treatment in an inconspicuous area to make sure it doesn't leave a ring.

Do:
· Flip your mattress -- to your favorite firmness preference
· Rotate your mattress periodically (approximately once every 3 months)
· Protect it with a waterproof mattress protector and bed sheets
· Vacuum your mattress and bed occasionally  to remove dust
· Let it breathe. If you detect an odor, leave your mattress uncovered and well ventilated.
· Lay it flat when transporting or storing (not on its side)

Don't:
· Allow your mattress to get wet
· Use dry cleaning fluid
· Smoke in bed or place your mattress near an open flame
· Allow children to jump on your mattress

The Solid Wood Bed™

We recommend that you clean your bed frame on an as-needed basis.


Do:
· Wipe with damp cloth to clean any dust or stain on the wood surface
· Air-dry immediately after cleaning wood surface, or dry with cloth to make sure no moisture remains on hardwood surface
· Hardwood contracts and expands slightly as it releases and absorbs moisture; please understand this is natural and does not harm the longevity of your bed frame

Don't:
· Use corrosive chemicals (e.g.bleach) on hardwood surface; doing so will damage the protective layers on the product surface
· Let steam and moisture contact hardwood surface for a long period of time
· Allow children to jump on your bed frame
· Allow bed frame to sit under sunlight or be in contact with high temperature over a long period of time

The Hydraulic Storage Bed™

We recommend that you clean your bed frame on an as-needed basis.


Do:
· Wipe with damp cloth to clean any stain on the fabric
· Dusting with vacuum cleaner
· Dry cleaning the cover, if necessary
· Wipe solid wood slats with damp cloth to clean any dust or stain on the wood surface
· Air dry wood surface immediately after cleaning or dry with cloth to make sure no moisture remains on them

Don't:
· Leave the bed lifted for a long time when not in use
· Allow elderly people or children to open or close the hydraulic bed
· Allow children to jump on your bed frame
· Use detergent with high solubility

The OnePillow™

We recommend that you dry clean the outer cover only on an as-needed basis.

Do:
· Protect with a pillowcase and waterproof pillow protector
· Fluff the inner layer and outer cover daily to ensure the filling is full, even, and "airy"
· Dry clean the outer cover (but not the inner layer)
· Tumble dry lower than 60° C
· Iron lower than 110° C
· Add or remove interlocking memory foam to increase or decrease height
· Store extra memory foam in your Hush Home laundry bag


Don't:
· Wash in water
· Use bleach

How to fluff your One Pillow with your hands:
1. Unzip and separate the inner layer and outer cover
2. Fluff both the inner layer and outer cover
3. Insert inner layer into cover, stretch to the corners, then zip up
4. Give it one more fluff

The Miracle Pillow™

We recommend that you spot-clean the outer cover only on an as-needed basis.

Do:
· Protect with a pillowcase and waterproof pillow protector
· Fluff the soft outer cover to ensure the filling is full and even
· Spot clean the outer cover
· Tumble dry the outer cover lower than 50° C
· Iron lower than 110° C

Don't:
· Dry clean
· Wash in water
· Use bleach

The Loft Pillow™

We recommend that you dry clean the pillow only on an as-needed basis.

Do:
· Protect with a pillowcase and pillow protector
· Fluff daily to ensure the filling is full, even and "airy"
· Dry clean the pillow
· Tumble dry lower than 60° C
· Iron lower than 110° C

Don't:
· Wash in water
· Use bleach

The Egyptian Cotton Hotel Sheets™

We recommend that you wash your sheets once per week or as often as necessary. 

Do:

· Machine wash at 40° C and gentle cycle using mild liquid detergent
· Remove from washing machine immediately after washing to prevent creasing
· Tumble dry lower than 60° C
· Use non-chlorine bleach
· Iron
· Consider using Waterproof Mattress and Pillow Protectors under your sheets

Don't:
· Dry clean

The All-Season Duvet™

We recommend that you dry clean the duvet only on an as-needed basis.

Do:
· Protect with a duvet cover
· Dry clean
· Tumble dry lower than 60° C
· Iron lower than 110° C

Don't:
· Wash in water
· Use bleach

The Waterproof Mattress Protector™

We recommend that you wash your mattress protector on an as-needed basis.

Do:
· Protect your mattress from spills and stains
· Machine wash at 50° C using mild liquid detergent
· Tumble dry lower than 60° C

Don't:
· Use bleach
· Iron
· Dry clean

The Waterproof Pillow Protector™

We recommend that you wash your pillow protector on an as-needed basis.

Do:
· Protect your pillow from spills and stains
· Machine wash at 50° C using mild liquid detergent
· Tumble dry lower than 60° C

Don't:
· Use bleach
· Iron
· Dry clean

The Luxury Hotel Towels™

We recommend that you wash your towels as often as necessary.

Do:
· Machine wash at 40° C using mild liquid detergent
· Tumble dry at normal temperatures
· Use non-chlorine bleach
· Iron

Don't:
· Dry clean

Mattress Delivery & Setup

Step 1 of 2
Delivery Date Free in-home setup within Hong Kong. Please select your preferred date. On the day before delivery, we'll call you to schedule a delivery time!

*If you're located in Discovery Bay, Tung Chung or Ma Wan, please select Wednesdays only.
Next
Step 2 of 2
Do you want us to remove your old mattress?For a small fee, we can remove your old mattress. If it's in good condition, we will donate it, so a person in need has a better place to sleep.
Yes
No
No of mattress: 1
Do you want us to carry the mattress up or down any stairs?
Yes
No
Please specify the number of storiesThere will be a labor fee of HK$100.00 per story
Story: 1
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